Specialized OVH & OVHcloud MSP

OVH & OVHcloud Managed Server —
VPS, Dedicated & vRack Monitored 24/7

You rent servers from OVH or OVHcloud? We manage them. Proactive monitoring, security updates, on-call support with a 4-hour SLA response time — your OVHcloud managed service provider from 70 EUR/month. Whether it is a VPS Starter or a Scale cluster in vRack: same rigor, same commitments.

OVHcloud is a leading hosting provider. Not a managed service provider.

OVH is Europe's largest hosting provider. Their datacenters in Gravelines, Roubaix and Strasbourg host hundreds of thousands of servers. But once your machine is delivered — whether a VPS or a dedicated Rise, Advance, or Scale server — you are responsible for everything running on it. OVHcloud provides the hardware, not the systems expertise.

O What OVHcloud does

  • Provide the hardware (VPS, dedicated Rise/Advance/Scale/High Grade)
  • Ensure network connectivity and anti-DDoS protection
  • Replace faulty hardware and maintain the datacenter
  • Offer vRack for private inter-server networking

! What OVH does NOT do

  • Monitor your services (Nginx, PostgreSQL, Docker, Redis...)
  • Apply OS security updates
  • Manage and test your application backups
  • Call you when your database crashes at 3 AM

OVHcloud support handles hardware and network incidents. Everything above that — OS, services, security, backups, application availability — is your responsibility. Or your OVH managed service provider's.

What RDEM Systems does on your OVH servers

24/7 Proactive Monitoring

Continuous monitoring of your OVHcloud servers: CPU, RAM, disk, network, application services, TLS certificates. Automatic alerts via PagerDuty with immediate response.

Security Updates

Regular patch management on your OVH VPS and dedicated servers: OS, packages, critical CVEs. Your OVHcloud servers stay secure without you having to lift a finger.

Supervised Backups

Configuration, monitoring and restore testing. Compatible with OVH snapshots, OVHcloud Backup Storage and third-party solutions. Your OVH data is protected and tested.

On-Call Support — 4h / 1h SLA

Guaranteed response within 4 hours (or 1 hour for critical OVH infrastructure), 24/7/365. PagerDuty, automatic escalations, systematic post-mortem after every incident.

Operational Maintenance

Continuous preventive maintenance on your OVHcloud servers: log rotation, performance optimization, TLS renewal, cleanup, proactive disk space management.

vRack Architecture & OVH Clusters

Design and administration of your OVHcloud vRack infrastructures: Proxmox clusters, MariaDB/PostgreSQL replication, load balancing, private L2 inter-server networking.

OVHcloud VPS Management

OVHcloud offers a range of VPS from Starter to Elite. Whatever your plan, we manage your OVH VPS with the same level of rigor as a dedicated server.

OVHcloud VPS vCores RAM Storage Bandwidth Use Case
Starter 1 2 GB 20 GB SSD 100 Mbps Brochure site, DNS, VPN
Value / Essential 2 4 GB 80 GB NVMe 500 Mbps Business application, CMS, CI/CD
Comfort 4 8 GB 160 GB NVMe 1 Gbps E-commerce, ERP, database
Elite 8 8-32 GB 160-640 GB NVMe 2 Gbps SaaS, high-traffic API, multi-service

All OVH VPS include anti-DDoS protection and automatic daily backups. Our managed service adds application monitoring, security updates, on-call support and operational maintenance — what OVHcloud does not do for you.

Running a Kimsufi or So You Start server?

The Kimsufi (budget dedicated servers) and So You Start (mid-range) lines have historically been very popular with European SMBs. OVHcloud has gradually merged them into its Eco / Rise range, but many clients still run these servers in production. We manage all of them — regardless of how old your OVH contract is. Even an old Kimsufi KS-1 deserves 24/7 monitoring and regular security updates.

OVHcloud Dedicated Server Management

OVHcloud offers 4 dedicated server ranges, from the entry-level Rise to the High Grade for mission-critical infrastructure. We manage them all.

Rise

OVH Rise Dedicated Servers — Entry Level

Budget-friendly OVHcloud dedicated servers with 500 Mbps bandwidth, anti-DDoS included and 24/7 hardware support. Perfect for SMBs starting with their first OVH dedicated server.

Intel / AMD 500 Mbps Unlimited traffic Anti-DDoS
Advance

OVH Advance Dedicated Servers — Performance & Flexibility

The Advance range features AMD EPYC 4004/4005 (Zen 5) processors, up to 1 TB of DDR5 RAM, and 25 Gbps private networking. Customizable configuration: CPU, HDD/SSD/NVMe storage, hardware RAID. OVH's core range for demanding projects.

AMD EPYC Zen 5 Up to 1 TB RAM 25 Gbps private Up to 112 TB storage Hardware RAID
Scale

OVH Scale Dedicated Servers — Raw Power

The Scale range delivers up to 384 cores, DDR5 ECC memory and 4x25 Gbps networking. Designed for intensive workloads: Proxmox virtualization, big data, scientific computing, high-volume databases.

Up to 384 cores DDR5 ECC 4x25 Gbps High-perf NVMe
High Grade

OVH High Grade Dedicated Servers — Mission-Critical

OVHcloud's premium tier for mission-critical infrastructure: 4x25 Gbps networking, converged architecture, highly resilient workloads. Requires rigorous OVH server management with a 1-hour SLA to fully leverage this power.

4x25 Gbps Converged infra High resilience SLA 99.95%

OVHcloud vRack: Managed Clusters & Private Networks

The vRack (Virtual Rack) is OVHcloud's private network. It connects your OVH dedicated servers, VPS, Public Cloud instances and even on-premise resources on an isolated Layer 2 network — as if they were in the same physical rack. Free and compatible with all OVH ranges, the vRack is the essential building block for cluster infrastructure on OVHcloud.

vRack Architectures We Manage

Proxmox VE Cluster on vRack

Multiple OVH dedicated servers (Advance or Scale) linked via vRack to form a Proxmox cluster: live VM migration, high availability, distributed Ceph storage. The vRack handles internal cluster communication at 25 Gbps without routing through the internet.

Database Replication on vRack

MariaDB/PostgreSQL primary-replica replication over the OVH vRack private network. Minimal latency, encrypted traffic, automatic failover monitored by our 24/7 on-call team.

Load Balancing & Front/Back

Web frontends and application backends communicating over the OVHcloud vRack. Internal traffic stays on the OVH private network: enhanced security, optimal performance, no public bandwidth consumed.

Multi-Region & Hybrid

The OVH vRack connects your dedicated servers across OVHcloud datacenters (Gravelines, Roubaix, Strasbourg) and even your on-premise resources via OVHcloud Connect. Multi-site infrastructure managed from a single point.

Key OVHcloud vRack Features

  • Free — vRack is included at no extra cost with OVHcloud
  • Layer 2 — isolated private network, not routable over the internet
  • Up to 4x25 Gbps — internal bandwidth on Scale and High Grade ranges
  • SLA 99.95% — connectivity guaranteed by OVH
  • Customizable VLANs — IDs, private IP ranges, DHCP, Gateway configurable via OVHcloud API
  • Multi-product — connects dedicated servers, VPS, Public Cloud, Hosted Private Cloud

Hosted Private Cloud (VMware on OVHcloud)

OVHcloud also offers a Hosted Private Cloud product based on VMware vSphere / NSX. This product targets large enterprises with compliance requirements (HDS, SecNumCloud). Our management scope covers VM administration, hypervisor monitoring and application-level operational maintenance — the underlying VMware layer remains operated by OVHcloud.

For an open-source alternative to VMware, check out our Managed Proxmox VE offering.

Our Recommendation: Proxmox VE on Your OVHcloud Server

As part of our managed service, we recommend installing Proxmox VE (free, open-source) on your OVHcloud dedicated server. Proxmox VE is available as an installation template on OVH dedicated servers (Rise, Advance, Scale).

  • Native PBS Backup: automatic VM backup to NimbusBackup, off-site at Equinix Paris — included in your managed service contract
  • Snapshots before every update: instant rollback if anything goes wrong, with no downtime
  • Service isolation: each application in its own VM, no domino effect in case of a vulnerability
  • Live migration: move a VM from one server to another with zero downtime (useful when upgrading your OVH range)
  • No license cost: Proxmox VE is 100% open-source, unlike VMware. Proxmox support subscriptions are available and recommended for business-critical environments.

Already running Proxmox VE? Great — NimbusBackup integration is immediate. Running bare Linux/Windows? We handle the migration to Proxmox VE as part of the onboarding process.

Learn more about Proxmox VE

OVH & OVHcloud Managed Server Pricing

Same pricing whether you have an OVH VPS Starter or a Scale in vRack. OVHcloud server management does not cost more.

Essential
70 EUR /month excl. VAT
Popular
Pro
150 EUR /month excl. VAT
Critical
250 EUR /month excl. VAT
Monitoring 7am-10pm 7 days/week 24/7/365 24/7/365
Proactive Monitoring
Security Updates
Support Email / Member Portal Email / Member Portal Email / Member Portal
Production Incidents PagerDuty PagerDuty PagerDuty
On-Call Support 7am-10pm 7 days/week 24/7 — 4h SLA 24/7 — 1h SLA
Included in your contract
Proxmox VE Recommended Recommended Included
Off-site Backup
NimbusBackup PBS
Equinix Paris
250 GB
Single Drive
500 GB
Single Drive
1 TB Single Drive
or 500 GB Double Drive
(2 datacenters)
AirGapped Option
Offline disk
+10 EUR/month
500 GB AirGapped
Extra Storage 12 EUR/TB/month 12 EUR/TB/month 12 EUR/TB/month

Prices per server, excl. VAT. The NimbusBackup PBS backup is a benefit of your managed service contract, not a separate product. Request a custom quote →

Incident Escalation via PagerDuty

In the event of a confirmed production outage, you trigger an incident via PagerDuty (credentials provided at contract signing). Our on-call team is alerted immediately.

Legitimate incident:

  • Server unreachable
  • Critical service failure
  • Active data loss
  • Suspected security breach

Not an incident — use email:

  • Non-urgent technical question
  • Planned change request
  • Minor slowdown with no business impact

False alarm outside of a genuine production outage: 100 EUR (excl. VAT) per incident. This policy ensures on-call availability is reserved for real emergencies.

Your backups should not be at OVHcloud

In March 2021, the fire at the OVH SBG2 datacenter in Strasbourg destroyed thousands of servers — and the backups stored at the same site. OVH Backup Storage is free but limited, hosted in the same datacenter, and not immutable. If your backups stay at OVH, a single incident (fire, ransomware, human error) destroys production and backups simultaneously.

With your RDEM managed service contract, a NimbusBackup PBS volume is included: your Proxmox VMs are backed up automatically to our Equinix Paris infrastructure, physically separate from OVHcloud.

Essential

250 GB

Single Drive — included

Pro

500 GB

Single Drive — included

Critical

1 TB

Single Drive — included

or 500 GB Double Drive (2 sites)

AirGapped option +10 EUR/month

Need more storage? Additional volume at 12 EUR/TB/month on NimbusBackup.

OVH Backup Storage is free but limited, hosted in the same datacenter, and not immutable. No native off-site backup is offered by OVHcloud.

Frequently Asked Questions — OVH Managed Server

Can you manage my OVH dedicated servers (Rise, Advance, Scale)?
Yes, we manage all OVHcloud dedicated server ranges: Rise (entry-level), Advance (AMD EPYC, up to 1 TB of RAM), Scale (up to 384 cores, DDR5 ECC) and High Grade (mission-critical, 4x25 Gbps). SSH or VPN access is all we need to get started. Onboarding is free of charge.
OVH already offers technical support. Why hire an OVH managed service provider?
OVHcloud support covers hardware infrastructure and platform-level incidents. They do not monitor your application services (Apache, MySQL, Docker...), do not update your OS, do not manage your application backups, and do not step in at 3 AM when your application crashes. An OVH managed service provider like RDEM Systems fills that gap — with contractual SLA response time commitments.
Do you manage OVHcloud vRack infrastructures?
Yes, it is one of our specialties. We design and administer OVHcloud vRack architectures: Proxmox clusters with live migration, database replication, front/back load balancing, and private inter-server networking. The OVH vRack provides private L2 connectivity up to 4x25 Gbps between your servers — ideal for mission-critical infrastructure.
Do you manage OVH VPS (Starter, Comfort, Elite)?
Yes. OVHcloud VPS (Starter, Value, Essential, Comfort, Elite) are perfectly suited to our managed server offering. Application monitoring, security updates, on-call support with 4h SLA: the same level of service as for an OVH dedicated server, at the same price.
How much does OVHcloud server management cost?
70 EUR/month (excl. VAT) during business hours, or 150 EUR/month (excl. VAT) for 24/7 coverage with a 4-hour SLA response time and 1 hour of intervention included. Same pricing regardless of the OVH model: VPS Starter or dedicated High Grade. Volume discounts from 5 servers. Request an OVHcloud quote.
How quickly can you start managing my OVH servers?
Within 48 hours. We need SSH or VPN access to your OVHcloud servers, and we deploy our monitoring stack (agents, alerts, dashboards). Onboarding is free and included in the OVH managed service plan.
How does the backup included with the managed service work?
Your OVH server runs Proxmox VE. We configure an automatic backup job to our NimbusBackup PBS infrastructure (Equinix Paris). Your VMs are backed up daily with configurable retention. You can also access your PBS datastore directly from the Proxmox interface to manage your backups yourself. In the event of a disaster, we restore within 4 hours (contractual RTO).
How do I report a production incident?
Upon contract signing, you receive your PagerDuty credentials to trigger an incident. In the event of a confirmed production outage (server down, critical service failure, data loss, security breach), you trigger via PagerDuty. Our on-call team is alerted immediately and responds within the contractual SLA. Routine support (questions, planned changes) is handled via email or the member portal. False alarm outside of a genuine production outage: 100 EUR (excl. VAT) per incident.

Your OVH servers deserve a real managed service provider

Free infrastructure assessment for your OVHcloud environment. We identify the risks — you decide.