What Does Server Management Include?

Our managed server plans start at 70 EUR/month per server (business hours) or 150 EUR/month (24/7) and include everything you need to sleep soundly. Here is a complete breakdown of the included services.

70 EUR excl. VAT / month / server

Business hours (7am-10pm 7d/7)

Operational maintenance + monitoring, no intervention time included

150 EUR excl. VAT / month / server

24x7x365 on-call support included

Operational maintenance + monitoring + 1h intervention/month

Services included in your plan

Operational Maintenance (MCO)

Operational maintenance ensures your server remains functional, secure and performant over time.

System updates

OS patches, kernel, critical packages

Security updates

Critical CVEs patched within 48h

Performance optimization

Tuning, cleanup, log rotation

Certificate management

Automatic SSL/TLS renewal

24/7 Monitoring

Continuous server monitoring with intelligent alerting. We detect issues before they impact your users.

Uptime monitoring

Ping, HTTP, critical ports

System resources

CPU, RAM, disk, I/O

Application services

Apache/Nginx, MySQL, PHP-FPM...

Intelligent alerting

Adaptive thresholds, alert deduplication

24x7x365 On-Call Support INCLUDED

This on-call support alone would cost 6,000 EUR/month if you had to run it in-house. It is included in your 150 EUR plan.

When an incident is detected by monitoring, our team responds promptly to restore service, including nights, weekends and public holidays.

24x7x365 coverage

Nights, weekends, public holidays

Dual on-call roster

Automatic escalation at M+30

1h intervention included

Per month, per server

Incident report

Systematic post-intervention report

Backup Management

We configure, monitor and test your backups to ensure reliable restoration when needed.

Backup configuration

Initial backup setup and scheduling

Daily supervision

Backup job verification

Restore testing

Periodic backup validation

Failure alerting

Immediate notification if a backup fails

Note: Backup storage (disk space) may be billed separately depending on volume. We offer off-site backup solutions via our Nimbus service.

Security Hardening

Your server is hardened according to security best practices and kept up to date against threats.

Initial hardening

SSH, firewall, fail2ban, ports

Security watch

Critical CVE monitoring

Security patches

Rapid application of fixes

Access management

SSH keys, sudo, account auditing

Support & Advisory

A dedicated technical contact to answer your questions and advise you.

Email/ticket support

Response within 24 business hours

Architecture advisory

Evolution recommendations

Documentation

Documented procedures and access

Monthly report

Health status and completed actions

What is not included (options)

Additional interventions

Beyond the included hour: 120 EUR/hour, billed in half-hour increments.

You are notified before any additional billing.

Backup storage

Disk space for your backups, based on volume.

Nimbus solutions available from 50 EUR/month.

Application development

Code modifications, application debugging.

We manage infrastructure, not your business application code.

Hosting / VM

The cost of the server itself (hosting provider, cloud).

We can provide VMs via our own Proxmox infrastructure.

PDF Guide: Stress-Free On-Call

Organization, real costs, French labour law framework

Download (fr)

Ready to entrust your servers to experts?

From 70 EUR/month (business hours) or 150 EUR/month (24/7) per server. Operational maintenance, monitoring and on-call support included. No long-term commitment.