RDEM Systems provides managed services for your Odoo ERP: dedicated hosting, PostgreSQL monitoring, and application support.
Your Odoo MSP from 70 EUR/month. Free quote within 48 hours.
Odoo.sh is Odoo SA's official PaaS. Convenient to get started, but its limitations quickly appear as your business grows.
| Criterion | Odoo.sh | Dedicated Server + RDEM |
|---|---|---|
| Pricing | Per user (~24-36 EUR/user/month) | Fixed fee, unlimited users |
| Server access | None (PaaS) | Full root access (SSH, VPN) |
| Custom modules | Restrictions on some modules | Full freedom (OCA, custom) |
| Performance | Shared (noisy neighbor possible) | Guaranteed dedicated resources |
| PostgreSQL | Managed, no tuning possible | Fine tuning (shared_buffers, work_mem) |
| Backup | Odoo.sh snapshots (same infra) | Off-site NimbusBackup PBS (Equinix Paris) |
| On-call support | Odoo SA support (business hours) | 24/7 response time SLA 1h to 4h via PagerDuty |
| Sovereignty | Hosted by Odoo SA (Belgium) | Hosting provider of your choice (FR, DE, EU) |
50+ Odoo users? A managed dedicated server becomes more cost-effective than Odoo.sh starting at ~50 users. At 100 users, you could save 1,500+ EUR/month compared to Odoo.sh, while gaining performance and control.
Odoo does not run alone. Behind the ERP, there is PostgreSQL, Nginx, Python workers, storage, SSL certificates. We monitor the entire stack.
Monitoring active connections, slow queries, table/index sizes, bloat, vacuum. Tuning shared_buffers, work_mem, effective_cache_size tailored to your Odoo workload.
Monitoring active worker count, memory consumption per worker, HTTP response time, detection of stuck or infinite-loop workers.
OS patching, Odoo updates (minor and security), SSL renewal, Nginx hardening, fail2ban, firewall. Major upgrades planned with staging environment.
Nginx configuration optimized for Odoo (longpolling, websocket, timeouts). Let's Encrypt SSL certificates renewed automatically. HTTP/2 enabled.
Disk space monitoring, proactive alerts before saturation. Odoo filestore management (attachments, documents). Orphaned file cleanup.
Guaranteed response time SLA of 1h to 4h, 24/7/365. Your Odoo goes down on a Sunday evening? Our on-call team is alerted via PagerDuty and responds immediately. This night and weekend response is pooled across the managed Odoo fleet — no need to keep an internal sysadmin on 24/7 rotation just for one critical ERP.
Our Odoo managed server service is designed for businesses that have outgrown Odoo.sh or want to keep full control of their ERP.
You use Odoo for accounting, sales, inventory, manufacturing. Your ERP is business-critical: downtime means lost orders and blocked deliveries. You need a managed service provider who understands the Odoo stack, not just a generic Linux sysadmin.
You deploy Odoo for your clients but don't want to manage the infrastructure. Delegate hosting, monitoring and on-call support to RDEM, and focus on functional work and module development.
Is your Odoo.sh bill skyrocketing with user count? Are your performance degrading on shared hosting? We migrate your instance to a dedicated server, with zero data loss and minimal downtime.
We install Proxmox VE (free, open-source) on your dedicated server. Your Odoo runs in a dedicated VM, with major advantages for maintenance and security.
Already running Proxmox VE? Perfect, NimbusBackup integration is immediate. Running bare-metal Linux? We handle the migration to Proxmox VE as part of onboarding.
Learn more about Proxmox VEFixed fee per server, regardless of the number of Odoo users.
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Essential
70 EUR excl. VAT/mo
|
Popular
Pro
150 EUR excl. VAT/mo
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Critical
250 EUR excl. VAT/mo
|
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|---|---|---|---|
| Monitoring | 7am-10pm 7 days/week | 24/7/365 | 24/7/365 |
| Odoo + PostgreSQL monitoring | |||
| Security updates | |||
| Support | Email / Member portal | Email / Member portal | Email / Member portal |
| Production incidents | PagerDuty | PagerDuty | PagerDuty |
| On-call support | 7am-10pm 7 days/week | 24/7 — 4h response time SLA | 24/7 — 1h response time SLA |
| Included in your contract | |||
| Proxmox VE | Recommended | Recommended | Included in the service |
| Off-site backup NimbusBackup PBS Equinix Paris |
250 GB Single Drive |
500 GB Single Drive |
1 TB Single Drive or 500 GB Double Drive (2 datacenters) |
| AirGapped option Offline disk |
— | — | +10 EUR/month 500 GB AirGapped |
| Additional storage | 12 EUR/TB/month | 12 EUR/TB/month | 12 EUR/TB/month |
Pricing per server, excl. VAT. Unlimited Odoo users. The NimbusBackup PBS backup is a benefit of your managed hosting contract, not a separate product. Request a custom quote →
In the event of a confirmed production outage (Odoo unreachable, corrupted PostgreSQL database, data loss), you trigger an incident via PagerDuty (credentials provided upon contract signing). Our on-call team is alerted immediately.
Legitimate incident:
Not an incident → email:
False alarm outside of a genuine production outage: 100 EUR excl. VAT per incident. This policy ensures on-call availability for real emergencies.
Your Odoo PostgreSQL database contains years of accounting, purchase orders, and customer records. Ransomware, human error or a datacenter failure can destroy everything -- including your backups if they are on the same server.
With your RDEM managed hosting contract, a NimbusBackup PBS volume is included: your entire Odoo VM (application + PostgreSQL + filestore) is automatically backed up to our Equinix Paris infrastructure.
250 GB
Single Drive -- included
500 GB
Single Drive -- included
1 TB
Single Drive -- included
or 500 GB Double Drive (2 sites)
AirGapped option +10 EUR/month
Need more storage? Additional volume at 12 EUR/TB/month on NimbusBackup.
Odoo.sh includes snapshots, but they remain on the same infrastructure. A real disaster recovery plan requires off-site backup, on a physically separate infrastructure.
OVH, Scaleway, Hetzner, Contabo: why you should have your server professionally managed.
Read →How to protect your business with a disaster recovery and business continuity plan.
Read →VMware to Proxmox VE migration: a practical guide for your infrastructure.
Read →Odoo.sh is Odoo SA's official PaaS: shared hosting, per-user billing, limited customization. A managed dedicated server gives you full root access, dedicated performance (no noisy neighbor), a fixed cost regardless of user count, and the freedom to install community or custom modules without restrictions.
Yes. We handle the complete migration: PostgreSQL database export from Odoo.sh, filestore transfer, Odoo installation and configuration on your dedicated server, functional testing, DNS switchover. Downtime is minimized to a few minutes thanks to pre-synchronization.
We monitor critical PostgreSQL metrics: active connections, slow queries, table and index sizes, bloat, replication if applicable, shared_buffers and work_mem memory consumption. Proactive alerts allow us to intervene before Odoo performance degrades.
Yes. Minor updates (security patches, bug fixes) are applied continuously after testing on a snapshot. Major migrations (e.g., Odoo 16 to 17 to 18) are planned with you, tested in a staging environment, and carried out during an agreed maintenance window.
As many as your server can handle. Unlike Odoo.sh which bills per user, a dedicated server has no software limit. A server with 64 GB of RAM and a modern processor easily supports 200+ simultaneous Odoo users. Our managed hosting fee remains fixed regardless of user count.
Your server runs Proxmox VE. We configure automatic daily backup of the entire VM (Odoo + PostgreSQL + filestore) to our NimbusBackup PBS infrastructure (Equinix Paris), physically separate from your hosting provider. Configurable retention, regular restore testing. Contractual RTO of 4 hours in case of disaster.
Free assessment of your Odoo instance. We identify risks and possible optimizations.