Business Continuity

DRP/BCP:
Managed Services as a Solution

An IT disaster can bring your business to a halt in minutes. A DRP (Disaster Recovery Plan) and BCP (Business Continuity Plan) are essential. Managed services simplify their implementation.

DRP vs BCP: What's the Difference?

DRP - Disaster Recovery Plan

A DRP defines the procedures to resume operations after a disaster. It accepts a temporary interruption.

  • RTO (Recovery Time Objective): maximum recovery time
  • RPO (Recovery Point Objective): acceptable data loss
  • • Example: recovery within 24h with max 4h of data loss

BCP - Business Continuity Plan

A BCP aims to maintain operations without interruption, even during a disaster. More demanding and costly.

  • • Redundant infrastructure (active/active)
  • • Automatic failover
  • • Example: transparent failover within 5 minutes

In Summary

A DRP answers "how do we restart after an outage." A BCP answers "how do we avoid stopping at all." Most SMBs need a solid DRP. A BCP is reserved for critical operations (e-commerce, finance, healthcare).

Why Managed Services Make DRP/BCP Easier

Offsite Backups

Your backups are stored offsite, on separate infrastructure. In the event of fire or ransomware, your data is preserved. Our NimbusBackup offsite backup service provides this external storage, with options for air-gapped backup and the 3-2-1-1-0 rule.

Up-to-Date Documentation

An MSP documents your infrastructure: network diagrams, restoration procedures, vendor contacts. This documentation is essential for rapid recovery.

24/7 On-Call Support Team

A disaster can strike at night or on weekends. With outsourced on-call support, you have a skilled team ready to manage the crisis immediately.

Regular Testing

An untested DRP is a DRP that won't work. Managed services include periodic restoration tests to validate that your backups are usable.

Justify Your DRP Investment

Calculate the real cost of one hour of downtime

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Define Your Objectives: RTO and RPO

Before implementing a DRP, you need to define your recovery objectives. These two metrics guide the sizing of your solution.

RTO - Recovery Time Objective

How long can you operate without your system?

Critical e-commerce < 1h
Business application 4-8h
Internal tools 24-48h

RPO - Recovery Point Objective

How much data can you afford to lose?

Financial transactions 0 (real-time)
Business database < 1h
Office files 24h

The More Demanding, the More Expensive

An RTO of 1h with an RPO of 0 requires real-time replication and redundant multi-datacenter infrastructure. The cost can be 10x that of a standard DRP. Set realistic objectives based on the actual criticality of each system. For Proxmox environments, see our guide on multi-site Proxmox DRP with PBS.

Offsite Backup Included in Managed Services

Every RDEM managed services contract includes a NimbusBackup PBS volume (Equinix Paris) -- offsite backup of your Proxmox VMs, physically separated from your hosting provider. The foundations of a solid DRP.

  • 250 GB to 1 TB included depending on the plan
  • Contractual RTO of 4 hours (response time SLA)
  • Regular restoration tests
  • AirGapped option (offline disk) for Critical tier

Protect Your Business

Our managed services include backup management, daily monitoring, and regular restoration tests. The foundations of a solid disaster recovery plan.